To the family my sincere condolences for your loss of Cristal. Grief can be overwhelming. For help go to www.jw.org and download the Awake magazine “Help For Those Who Grieve.”  The articles discuss what to expect when a loved one dies as well as practical steps you can take to cope with your grief. God cares about your feelings and promises a hope to end death and pain (Revelation 21:3,4)